24

Dec 11

How to Fix the “android.process.acore” Problem on an Android Device


Edit: Some people have reported in the comments that this solution DOES DELETE YOUR CONTACTS. Use at your own risk!


The problem:
Your Android device (tablet, phone, Android TV) gives you the following message.

“The process android.process.acore has stopped working.”

The solution:
Settings –> Applications –> Manage Applications –> All (button on the top that lets you see all applications) –> scroll down to “Contacts Storage” –> Click on “Clear Data”.

This worked on my Android TV and I have seen reports of it working on other Android devices.

DISCLAIMER!!!
I do not have any contacts stored on my Android TV, so this solution did not cause any problems with my device. If you are using a contacts list on your device, I cannot say whether this will cause problems with your list of contacts. If you think it might, please look for another solution. (If anyone is brave enough to try it anyway, please let me know!)

232 Comments

  1. spencer says:

    it works.however i mistakenly pressed erased contracts first then thought sod it so erased contacts as well.no more problems..

  2. Doug says:

    Worked on my Lenovo A7 immediately. The error notice stopped popping up.
    Thanks!

  3. Mauricio Camacho says:

    That worked on my son’s Lenovo A1

  4. Thiago says:

    works on samsung Galaxy S3
    funciona no samsung galaxy s3

  5. DON says:

    IT WORKED ON MY ANDROID TAB,I FOLLOWED THE SALUTION ON SHANEY SAYS,I REMOVED THE SYNC SETTINGS,& IT DISAPEARED,THANKS FOR THE HELP

  6. shefalika says:

    how can we do in trio tablet
    .please help

  7. SarVonne says:

    How can I fix the “android.process.acore not responding” error on Trio tablet?

  8. theo says:

    in my samsung galaxy tab 2 7.0 I cannot find that contacts storage file,I searched at all

  9. sabino says:

    works on my sony ericson xperia

  10. NM says:

    This worked a treat!! Thanks sooo much Shaney, I was just about to go pay $200 to have it fixed. Many thanks.

  11. Walter says:

    WORKED LIKE A CHARM!!! Thank you so much for posting this info! Worked on my wifes Samsung Galaxy Tab.

  12. my phone is karbonn titanium s2….i will try this method but it is not working now ….so plzzzz help me how to avoid this error msg…..plzzzz help me

  13. Rattro says:

    It’s work temporary. After some it’s force close again …. Fix it please

  14. anil yadav says:

    i also suffering from same problem, when i install whats app on my android phone, it automaticaly stop & say your device com.whats app is unexpectedly stop,please try again.please sr help me i want to use whats app on my phone

  15. Muhamed says:

    It worked very well, Thanks.

  16. Rich N says:

    I was frantically looking for a solution and here it was!
    Thank you for posting!

  17. Nuwan says:

    HI Bro,

    You solve my headache .Thanks a lot.

    Nuwan

  18. Manish says:

    It worked . Thanks Shaney.. It does erase contacts from phone but I took backup before doing the above steps..

  19. rosa says:

    per favore potete aiutare anche me? ho lo stesso problema con android process acore, ho un samsung galaxy advance.

  20. anonymous says:

    hi.jus wanna say thanx to all who posted here.it really helped my LG OPTIMUS . THANK U SHANEY.

  21. john says:

    Thank you was searching all night on yahoo and finally stumbled on to your step by step solution the error was constant I could barely do anyting on my S 5 so I backed my contacts up on skydrive and sd card and followed you instruction it worked thanks again
    regards J

  22. makiningh says:

    Am using T-Mobile myTouch and so far no one seems to have ever tried on it. But I keep getting the same pop-up msg. Is it safe to go on with the process ????

  23. Sd ahsan says:

    It really works. Thanks for the solution.

  24. Frederick Galdo says:

    solution above is not working on my LG E400 upgraded with 4.4.2. i flashed different ROM. but the problem is still there.

  25. Frederick Galdo says:

    i did hard reset and reset on setting. but problem is still there.. anybody can fix this?

  26. 2pore says:

    This works on android , it does delete contacts thank you

  27. Lynn says:

    My Kobo won’t let me go into setting or anything. It keeps telling me to force close it. I do that and it force closes it and the same message comes back. Any suggestions?

  28. dale says:

    I habe the same problem with mine but it keeps popping up and I cant get to settings ibe done a hard reset and still nothing works

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