How to Fix the “android.process.acore” Problem on an Android Device

Edit: Some people have reported in the comments that this solution DOES DELETE YOUR CONTACTS. Use at your own risk!

The problem:
Your Android device (tablet, phone, Android TV) gives you the following message.

“The process android.process.acore has stopped working.”

The solution:
Settings –> Applications –> Manage Applications –> All (button on the top that lets you see all applications) –> scroll down to “Contacts Storage” –> Click on “Clear Data”.

This worked on my Android TV and I have seen reports of it working on other Android devices.

I do not have any contacts stored on my Android TV, so this solution did not cause any problems with my device. If you are using a contacts list on your device, I cannot say whether this will cause problems with your list of contacts. If you think it might, please look for another solution. (If anyone is brave enough to try it anyway, please let me know!)

265 thoughts on “How to Fix the “android.process.acore” Problem on an Android Device

  1. Shaney

    I’m sorry it didn’t work for you, Iwan. Can you say what device you tried it on? I wonder if clearing data from a different application would work in your case?

    The same problem happened again on my Android TV today and I was able to use this trick again to fix it, so I know it still works on some devices.

  2. frufru

    Hi, I had the same problem and solved it frozen new applications google search.

    Strictly > Uninstall or freeze (with Titanium or Root uninstal.) new search engine from Google and keep older version.

  3. Mousie

    had to do a factory reset on my smartphone. the damage was extensive until the reset, all problems fixed.

  4. JP

    This fix worked great. Had my LG for 2 day and my dialer app stoped working. T-mobile tech support was no help at all. I was stressing out since I had bought my phone out bought. Thanks for the tip, JP

  5. adam roche

    worked on my samsung galaxy s2 blck blue rom v12 thanks alot mate i was really peed off until i tried this n worked first time thanks alot

  6. Monster

    You are star. Its works now. You know how annoying to have this error pop-up in the past few weeks. Big thank you

  7. Harelis

    Hi: I did it just now and it erased my contacts, but I sync the contacts from gmail and it imported them all. I hope it worked! thanks for the information.

  8. Lee

    I have a rooted acer liquid mt with the gingerounay rom. Clearing the data doesn’t work for me, I have tried clearing it on all applications relating to contacts along with disabling facebook sync (which is meant to be causing the problem according to other sites).

    Do you have any more suggestions?

  9. Scott Miller

    Thank you it was driving me crazy… Fixed my lenovo tablet instantly… TY again.

  10. jc

    Lies. All my contacts are all gone from following the message. Just go to tmobile so they can fix it

  11. Kelly

    It worked for my Samsung replenish BUT I did lose all of my contacts. Glad my phone works again :)

  12. Pablo

    I have a Lenovo IdeaPad A1 and this trick did fix my issue. Of course it removed all my contacts from my tablet but I synced them back into the tablet using my Google account. I also uninstalled the latest update for Google Search, since the problem started after recently updating that application.

  13. Raheem

    am having a problem with my android
    2.3.4 star x18i when i onthe phone it will bring out this process
    android process acore…i cant access the phone menu pls help out on
    what to do pls..

  14. B

    Thank You Thank You . . . what a pain my android tablet has been, was panicking all afternoon!

  15. Bryan

    Worked on HTC One X that went slow after updating music and pictures using sync (crap) manager.

  16. doodlebug

    I’m so grateful to you. I could not even enter any text anymore, and this solved it! I was afraid it was unfixable.

  17. mani

    Post help me I have beetle magic 2 tablet. There heve problem. android process stopped working

  18. Tony

    THANK YOU !! thoght I had knackered mt Samsung Galaxy S2 when I updated to Ice Cream Sandwich

  19. nosirrag

    Did not work on my fusion. Cleared the data on contact storage, exited, returned to contact storage data was still there. Idk?

  20. Olivier

    Great, works! using Lenovo Ideapad A1. This message was flashing every 2-3 seconds or so, pretty annoying. Tks!

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