How to Fix the “android.process.acore” Problem on an Android Device

Edit: Some people have reported in the comments that this solution DOES DELETE YOUR CONTACTS. Use at your own risk!

The problem:
Your Android device (tablet, phone, Android TV) gives you the following message.

“The process android.process.acore has stopped working.”

The solution:
Settings –> Applications –> Manage Applications –> All (button on the top that lets you see all applications) –> scroll down to “Contacts Storage” –> Click on “Clear Data”.

This worked on my Android TV and I have seen reports of it working on other Android devices.

I do not have any contacts stored on my Android TV, so this solution did not cause any problems with my device. If you are using a contacts list on your device, I cannot say whether this will cause problems with your list of contacts. If you think it might, please look for another solution. (If anyone is brave enough to try it anyway, please let me know!)

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264 Responses to How to Fix the “android.process.acore” Problem on an Android Device

  1. Andria says:

    It does work ! omg thanks !

  2. Putnam says:

    It seems to have worked on my T-Mobile Dell Streak 7 also. Thank you.

  3. Roys says:

    It does work ! Thanks !!!!!!!

  4. Iwan says:

    It does not work on mine !!!

  5. Shaney says:

    I’m sorry it didn’t work for you, Iwan. Can you say what device you tried it on? I wonder if clearing data from a different application would work in your case?

    The same problem happened again on my Android TV today and I was able to use this trick again to fix it, so I know it still works on some devices.

  6. John says:

    Thnx, it does work!

  7. frufru says:

    Hi, I had the same problem and solved it frozen new applications google search.

    Strictly > Uninstall or freeze (with Titanium or Root uninstal.) new search engine from Google and keep older version.

  8. Mousie says:

    had to do a factory reset on my smartphone. the damage was extensive until the reset, all problems fixed.

  9. monu Aggarwal says:

    Thanyou sooooooooomuch you solve my problem.

  10. drifternucci says:

    thank you very much for the Tip it worked for me too

  11. JP says:

    This fix worked great. Had my LG for 2 day and my dialer app stoped working. T-mobile tech support was no help at all. I was stressing out since I had bought my phone out bought. Thanks for the tip, JP

  12. Cathy says:

    I had similar problem w/ my ideapad & it really pissed me off,thanks goodness it worked!

  13. PAULA says:


  14. alex says:

    i can’t get to the settings without the error coming up. i have a Next3.

  15. drek says:

    Does this affect the contacts?

  16. Abhijit says:

    This works 100%. Thanks for sharing.

  17. Mars says:

    Works on my Galaxy S2 with Android 4.0!! Thanks!!

  18. basile says:

    how can do this step if my touchscreen not work?
    plz help

  19. orlyyy says:

    Contacts Storage isn’t even at application screen…

  20. Paul says:

    Worked for me. Android TV.


  21. mary says:

    Guys…s.o.s mine done several time zero result:'(

  22. Stephanie says:

    Didn’t work for me. Just deleted all my contacts. On a MyTouch 4G.

  23. adam roche says:

    worked on my samsung galaxy s2 blck blue rom v12 thanks alot mate i was really peed off until i tried this n worked first time thanks alot

  24. LiGHt15 says:

    your the best!!!!!!!!!!!!!!!!

  25. LiGHt15 says:

    i almost threw my s2 on the bin, because of freezing!!!
    I LOVE YOU!!!

  26. amol says:

    Ya it worked on my phone thank u so much

  27. marj says:

    thanks!!!!!!! it really works. it does in my A818myphone.

  28. Mozze says:

    Thank alot.Worked perfectly.

  29. Monster says:

    You are star. Its works now. You know how annoying to have this error pop-up in the past few weeks. Big thank you

  30. viktor says:


  31. Harelis says:

    Hi: I did it just now and it erased my contacts, but I sync the contacts from gmail and it imported them all. I hope it worked! thanks for the information.

  32. Lee says:

    I have a rooted acer liquid mt with the gingerounay rom. Clearing the data doesn’t work for me, I have tried clearing it on all applications relating to contacts along with disabling facebook sync (which is meant to be causing the problem according to other sites).

    Do you have any more suggestions?

  33. Scott Miller says:

    Thank you it was driving me crazy… Fixed my lenovo tablet instantly… TY again.

  34. Jean says:

    This fix worked on my tablet. Thanks

  35. jc says:

    Lies. All my contacts are all gone from following the message. Just go to tmobile so they can fix it

  36. Kelly says:

    It worked for my Samsung replenish BUT I did lose all of my contacts. Glad my phone works again :)

  37. Pablo says:

    I have a Lenovo IdeaPad A1 and this trick did fix my issue. Of course it removed all my contacts from my tablet but I synced them back into the tablet using my Google account. I also uninstalled the latest update for Google Search, since the problem started after recently updating that application.

  38. Robert says:

    Worked on my old Android Pad. Thank you…very much!

  39. Raheem says:

    am having a problem with my android
    2.3.4 star x18i when i onthe phone it will bring out this process
    android process acore…i cant access the phone menu pls help out on
    what to do pls..

  40. acel says:

    thanks so much! it worked on me…. God Bless,…

  41. B says:

    Thank You Thank You . . . what a pain my android tablet has been, was panicking all afternoon!

  42. x says:

    OMG, thanks

  43. spencer says:

    Thanks. Worked on my Lenovo a1. You are earning good karma for the next life

  44. Bryan says:

    Worked on HTC One X that went slow after updating music and pictures using sync (crap) manager.

  45. doodlebug says:

    I’m so grateful to you. I could not even enter any text anymore, and this solved it! I was afraid it was unfixable.

  46. mani says:

    Post help me I have beetle magic 2 tablet. There heve problem. android process stopped working

  47. Tony says:

    THANK YOU !! thoght I had knackered mt Samsung Galaxy S2 when I updated to Ice Cream Sandwich

  48. nosirrag says:

    Did not work on my fusion. Cleared the data on contact storage, exited, returned to contact storage data was still there. Idk?

  49. Olivier says:

    Great, works! using Lenovo Ideapad A1. This message was flashing every 2-3 seconds or so, pretty annoying. Tks!

  50. uzair ali says:

    Worked!!! thanks:)

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