Category Archives: Operating Systems

Blank Screen on Dell Vostro After Windows 10 Upgrade

This is a problem with the graphics driver and the BIOS.

1. The problem is caused by the computer selecting an external monitor (which may or may not be present) as the main monitor for the laptop. If you have an extra monitor, attach it to the Vostro and the screen will probably show up there.

2. Update the BIOS to A12. You can find the update on the Dell site. You might need to go looking for it specifically. When I used the Dell site to search for updates (of any kind), it led me to update the BIOS, but only to A09. I had to go back to the site and search for further BIOS updates in order to find A12.

3. You can try upgrading the graphics driver, but I don’t think that helped in my case. Disabling the graphics driver will force the screen back to the laptop monitor, but you will be using a very basic, generic graphics driver in that case, so you will have limited functionality. The above BIOS update is the only thing that worked for me.

How To Turn Off Cursor Animations in Microsoft Office

I don’t know. Maybe some people like how the cursor flies around the screen in Office 2013 applications. I do not.

Here’s how to stop the insanity.

  1. Open any Microsoft Office 2013 program.
  2. Click on the “?” thingy at the top right hand corner of the window.
  3. In the search box, type “turn off office animations”.
  4. Follow directions.
  5. Breathe.

Can’t Play YouTube Videos through Facebook Links on Android Phone

My Android (HTC J One) suddenly stopped playing videos when I clicked on Facebook links that went directly to a video. I could play videos from links to websites, but not from links to videos.

Here is how I fixed this problem.

I closed the Facebook app and opened the Youtube app. I noticed that the Youtube app didn’t open properly. I tried to delete the app by dragging it to the trash can, but it didn’t delete. However, when I opened the Youtube app again, it asked me which account I wanted to use. I chose a different account than the one I had been using. (I have several Gmail accounts.) Once I chose the new account, the app worked fine. I went back into Facebook and I was able to play Youtube videos again.

It happened again a few days later. I closed Facebook and opened the interface that shows me which apps are open by tapping the “home” key twice quickly. I closed the YouTube app by sliding it off the screen. Then, when I went into YouTube, it asked me some sort of question (I can’t remember now what it was) about some sort of new feature. I answered it and things were fine again after that. I think the problem is that the YouTube app is sending out messages of some sort, but the messages cannot be read when you open the app from inside Facebook. So you have to close the app and open it from the launcher to clear out whatever message is causing the problem.

Google, please fix this!

How to Fix the Code D100 PPPoE Problem After Windows Update

After I updated my computer to Windows 8.1 (from Windows 8.0), I got a garbled error message on my screen that said something about “Code D100” and PPPoE. I couldn’t read the rest of it because it was in incorrectly encoded Japanese, despite the fact that my computer is Japanese. I figured out that the problem was with the Flet’s Connection Tool (フレッツ接続ツール). I was able to fix it by downloading a new version of the connection tool here.

How to Get Windows Narrator to Stop Reading Your Screen

I just updated my computer to Windows 8.1 and while I was working on a spreadsheet in Google Drive, I suddenly pressed a combination of keys that made my computer start reading out stuff on the screen. Here is how I got it to stop.

Press [Windows] and [Enter].

This will also make it start again. I got myself into this mess by trying to make a line break in a cell in my spreadsheet (which is done with [Alt] and [Enter]) and mistyping.

More info is available on the Windows site.