How to Fix the “android.process.acore” Problem on an Android Device

Edit: Some people have reported in the comments that this solution DOES DELETE YOUR CONTACTS. Use at your own risk!

The problem:
Your Android device (tablet, phone, Android TV) gives you the following message.

“The process android.process.acore has stopped working.”

The solution:
Settings –> Applications –> Manage Applications –> All (button on the top that lets you see all applications) –> scroll down to “Contacts Storage” –> Click on “Clear Data”.

This worked on my Android TV and I have seen reports of it working on other Android devices.

I do not have any contacts stored on my Android TV, so this solution did not cause any problems with my device. If you are using a contacts list on your device, I cannot say whether this will cause problems with your list of contacts. If you think it might, please look for another solution. (If anyone is brave enough to try it anyway, please let me know!)

265 thoughts on “How to Fix the “android.process.acore” Problem on an Android Device

  1. Akshay1234567

    problem persisted… what should i do..?

  2. Kris

    Thank you so much! It worked!

  3. Parvej Alam

    verry nice.. it work

    thanks so much

  4. gwenny

    It keeps popping up “application logs provider” force closure. I cant get to any applications or settings. I’ve even taken battery out. Its because it pops up. Need help urgently. Thanks

  5. spencer

    it works.however i mistakenly pressed erased contracts first then thought sod it so erased contacts as more problems..

  6. Doug

    Worked on my Lenovo A7 immediately. The error notice stopped popping up.

  7. Mauricio Camacho

    That worked on my son’s Lenovo A1

  8. Thiago

    works on samsung Galaxy S3
    funciona no samsung galaxy s3

  9. DON


  10. shefalika

    how can we do in trio tablet
    .please help

  11. SarVonne

    How can I fix the “android.process.acore not responding” error on Trio tablet?

  12. theo

    in my samsung galaxy tab 2 7.0 I cannot find that contacts storage file,I searched at all

  13. sabino

    works on my sony ericson xperia

  14. NM

    This worked a treat!! Thanks sooo much Shaney, I was just about to go pay $200 to have it fixed. Many thanks.

  15. Walter

    WORKED LIKE A CHARM!!! Thank you so much for posting this info! Worked on my wifes Samsung Galaxy Tab.

  16. my phone is karbonn titanium s2….i will try this method but it is not working now ….so plzzzz help me how to avoid this error msg…..plzzzz help me

  17. Rattro

    It’s work temporary. After some it’s force close again …. Fix it please

  18. anil yadav

    i also suffering from same problem, when i install whats app on my android phone, it automaticaly stop & say your device com.whats app is unexpectedly stop,please try again.please sr help me i want to use whats app on my phone

  19. Muhamed

    It worked very well, Thanks.

  20. Rich N

    I was frantically looking for a solution and here it was!
    Thank you for posting!

  21. Nuwan

    HI Bro,

    You solve my headache .Thanks a lot.


  22. Manish

    It worked . Thanks Shaney.. It does erase contacts from phone but I took backup before doing the above steps..

  23. rosa

    per favore potete aiutare anche me? ho lo stesso problema con android process acore, ho un samsung galaxy advance.

  24. hi.jus wanna say thanx to all who posted really helped my LG OPTIMUS . THANK U SHANEY.

  25. john

    Thank you was searching all night on yahoo and finally stumbled on to your step by step solution the error was constant I could barely do anyting on my S 5 so I backed my contacts up on skydrive and sd card and followed you instruction it worked thanks again
    regards J

  26. Am using T-Mobile myTouch and so far no one seems to have ever tried on it. But I keep getting the same pop-up msg. Is it safe to go on with the process ????

  27. Sd ahsan

    It really works. Thanks for the solution.

  28. Frederick Galdo

    solution above is not working on my LG E400 upgraded with 4.4.2. i flashed different ROM. but the problem is still there.

  29. Frederick Galdo

    i did hard reset and reset on setting. but problem is still there.. anybody can fix this?

  30. This works on android , it does delete contacts thank you

  31. Lynn

    My Kobo won’t let me go into setting or anything. It keeps telling me to force close it. I do that and it force closes it and the same message comes back. Any suggestions?

  32. dale

    I habe the same problem with mine but it keeps popping up and I cant get to settings ibe done a hard reset and still nothing works

  33. Hayley

    This is great thank you- worked a treat. I had disabled calendar by mistake so was able to find it and enable and hey presto it works again…. Phew much appreciated.

  34. Assaye

    Worked on my Galaxy S4 smart phone. Thank you so much!

  35. kaushal

    the procedure you described above didn’t work on my mobile “micromax A068” if you have any alternate option than plz mention as soon as possible.

  36. cortes

    YO this is pissing the f of nothing has worked i did all this and no good results i got the htc one sv i hard reseted my phone all of that it stoped for like a half an hour than it came back i needs some extra help

  37. kavita

    Thanks a ton!!!

  38. Catalin

    yeah it really worked on my samsung galaxy s4 i9505, after i installed yahoo mail app started to get that message. but i folowed these steps and the spam stopped. and now i can use my phone again. thanks !

  39. i need help ..i can’t delete my contacts cause the sistem throus me out of the settings and i am crazy about that ..please give me an advice. thanks

  40. Surya Prakash

    i don’t know how are you but your advice is helpful for me.

    Surya Prakash Ajmer

  41. This works on my S5. Every time I restart my phone, it has to be fixed again, but it does work.

  42. Aliasgar

    hay Shaney so many thanks it worked like charm with my samsung duos S7562

    Thank you so mush it was frustrating me from last two days.

  43. Soumya Dhar

    I could not use my LG optmus L5 612 for more than 3 months due to this issue, tried your way. But the android.process.acore still is coming up. Really became sad as I thought like many my problem would be solved, can you please help me in this regards.

    Thanks in advance

  44. Rich

    Worked perfect on Samsung Note3 had to flip quickly between menu and notice and all is well .Thanks

  45. Melanie

    I had disabled the calendar also by mistake on my Samsung Galaxy 5. This error was driving me crazy. I found the calendar and restored it and immediately the error stopped. Thanks so much to whomever posted that solution. Also, didn’t have to worry about my contacts getting deleted. Yay!!!!

  46. simar

    Thanks my samsun S4 gets normal after doing thiss
    This wass hard to go setting then apllication…….. becoz that pop message come after every 2 second but thankss for this

  47. Ali

    Its all about CALENDAR STORAGE
    If u disabled that app go and enable that app
    IF it doesnt work check this solution
    ->settings -> app manager -> click on right down button of ur phone (menu) -> reset all app perference
    Send ur feed back
    Remember androi.acore.process is all about CALENDAR STORAGE

  48. Anonymous S4 User

    To Ali, thank you! That solution worked. And here I was all day searching; clearing contacts, re-syncing, uninstalling and reinstalling Facebook, and etc

  49. Fidel

    I’m using a Lenovo P700i and I’m having the same problem but doing the all these solutions doesn’t work for me, I’ve had it factory wiped multiple times and it doesn’t really work. So do I have to send it to the service center?

  50. Eky

    Thanks it worked, amn using an s4

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