If a thinker is going to arrive late or miss the coaching appointment entirely, they should inform Shaney as soon as possible.
Thinkers should plan to arrive by around 5 minutes before the hour to get settled for the conversation.
Shaney will open the Zoom ahead of time, and admit the thinker to the room at the top of the hour of the appointment.
- If the thinker doesn’t show up by five minutes past the hour, Shaney will send an email to remind them of the appointment.
- If the thinker doesn’t show up after ten minutes, Shaney will close the Zoom.
In principle, appointments that are missed due to “failure to show” are not refunded. The thinker can schedule a new appointment if they are interested in continuing to think in partnership with Shaney.
